Privacy Policy

This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website and purchase our handmade products. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following information when you use our website:

• Name, email address, and other contact information when you register for an account or make a purchase.
• Payment information, including credit card number and billing address, when you make a purchase.
• Shipping address and other delivery information when you place an order.
• Order history and other information related to your purchases on our website.
• Communications you send to us, such as email or messages through our website.

2. How We Use Your Information

We use the information we collect to provide our handmade products and services to you, to communicate with you about your orders and account, and to improve our website and customer experience. Specifically, we may use your information for the following purposes:

• To process and fulfill your orders, including verifying your identity, processing payments, and shipping products to you.
• To communicate with you about your orders and account, including sending order confirmations, shipping notifications, and customer service messages.
• To provide you with information and updates about our handmade products, services, and promotions.
• To improve our website and customer experience, such as by analyzing how customers use our website and identifying areas for improvement.

3. Information Sharing

We do not sell, rent, or share your personal information with third parties for their marketing purposes. However, we may share your information with third-party service providers who help us operate our website and fulfill orders, such as payment processors, shipping carriers, and website hosting providers. We may also share your information to comply with legal obligations, enforce our policies, or protect our rights or the rights of others.

4. Your Choices and Rights

You have certain choices and rights regarding your personal information:

• You can update your account information and communication preferences by logging into your account on our website.
• You can opt-out of receiving promotional emails from us by following the instructions in the email or contacting us directly.
• You can request access to and correction of your personal information by contacting us directly.
• You can request that we delete your personal information, subject to certain exceptions such as if we need to retain your information to comply with legal obligations or enforce our policies.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no website or internet transmission is completely secure, so we cannot guarantee the security of your information.

6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes to this Privacy Policy by posting a notice on our website or by email.

7. Contact Us

If you have any questions or concerns about our Privacy Policy or our handling of your personal information, please contact us at madpottersbrooklyn@gmail.com