*Please note - These photos are EXAMPLES ONLY. Once your order is placed, you will be sent a form to fill out to confirm the letter and color customization. Completion of your Geode Letter may take up to 6 weeks from the time all details are received. Each Geode Letter will be unique!*
- Letters are approximately 5" tall, width varies on the letter.
- Most letters will stand on their own unless the letter has a rounded bottom. These may need to be propped up on something for it to stand securely.
- All letters come with one geode portion. A second may be added for an additional cost.
- Metallic Outlines are not included but may be added for an additional cost. (The S has NO lines, The H has a single GOLD line, The O has multi SILVER lines, and the L has multi GOLD lines)
- Crystal size and shape will vary.
- Geode location on the letter may be suggested in the custom form, but if not specified, may vary based on artist choice.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.